Episode 355: How Process Protects Client Relationships With Ben Tarwater
Episode Summary
Brad sits down with Ben Tarwater, COO of Bickimer Homes, for a practical conversation about why process, communication, and expectation setting matter so much in semi custom home building. Ben shares how weekly updates, selection deadlines, clear parameters, and strong client relationships keep projects moving without turning the customer experience into chaos.
Sponsors:
◦ Visit Buildertrend to schedule a demo
◦ Sub-Zero Wolf Cove Showroom Phoenix
Connect with Ben Tarwater:
◦ https://www.instagram.com/bentarwater
◦ https://www.bickimerhomes.com
Connect with Brad Leavitt:
